Consulting

Aegis Communications Group, Inc. - Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
www.aegiscomgroup.com/

AeroComp Consulting Inc. - Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
www.aerocompsys.com/

Ageless Media - Management and technology consulting company that specializes in customer relations and customer service systems.
www.agelessmedia.com

Business Insights Group - Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
www.businessinsights.com/

Cape Consulting Ltd - Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
www.capeconsulting.com/

CGA - Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience.
www.cgaexperience.com/

The Customer Champion Institute - Provides consulting, training, and publication services to improve customer relationships and loyalty.
www.customerchampion.com/

CustomersFirst. - Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts.
www.customersfirst.com/

eLoyalty - Management consulting, systems integration, and managed services company focused on optimizing customer interactions.
www.eloyalty.net/

GCCRM - Offers customer relationship management evaluation services. Case studies, training programs and links to resources.
www.gccrm.com/

Harding & Yorke Group Plc - Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information.
www.empathy.co.uk/

Keep Customers - Informative site dedicated to keeping current customers.
www.keepcustomers.com/

Parago, Inc. - Design, development and management of customer service focused marketing programs.
www.parago.com

Reviewit4u.com - Provides service evaluations, online reviews, personal concierge services, and research.
www.reviewit4u.com/

Roger Rowett and Associates - Focus on service evaluation and customer consultation. Specializes in care, education, and training.
www.rogerrowett.com/

The Service Quality Department - Customer service consulting and training organization.
www.service-quality.com/

Snow & Associates - Dedicated to information and training regarding customer service and leadership issues.
snowassociates.com

Support Channel Ltd. - Specialists in the topic and customer management. List of services and contact information.
www.supportchannel.co.uk/

Synetro Group, LLC - Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts.
www.synetrogroup.com/

Trendsource, Inc. - Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
www.trendsource.com/

Zero Variance - Provider of quality, compliance, and performance assurance services to the contact center industry.
www.zerovariance.com/